Privacy Policy

Updated and posted on August 7th, 2024

One Shot Sports Apparel (OSSA) provide this privacy policy to inform you of: (1) the types of information we collect; (2) your choices surrounding such information; and (3) how we collect, use, share, update and secure such information. This Policy applies to information obtained in connection with OSSA operations at or through our websites, our mobile/tablet sites, our social media presence, our applications (apps), our registration and event services, our messaging platforms.

This Policy and your use of any of our Sites is subject to our Terms of Use. If you have questions about this Policy, please contact us by using the "Contact Us" button or oneshotsportsapparel@gmail.com.

I. Categories of Information Collected

Some of the information we collect is “Personal Information,” which generally means information that identifies you as an individual, and other information we associate with it. This may include a name, mailing address, e-mail address, driver's license number, date of birth, social security number, credit/debit card information (and related payment information) and/or telephone number. If you register for an event or create an account, if a registration account is available, on one of our event Sites, the Personal Information we collect may relate to minor children. By providing the event organizer (if the organizer is not us) or us with your child’s Personal Information, you represent that you are the child’s parent, guardian or otherwise have the authority to share this Personal Information with the event organizer and us and consent to the event organizer directly sharing such information with us. If you provide us with personal information about any other individual, you represent that you have that person’s consent to give us their information and to be used in accordance with this policy.

We collect several categories of information, from the different sources:

A. Information You Provide:  We receive information you provide to us when you:

(1) create an account with us (including a shopping account online, an account to review products, a customer loyalty account, an event registration account or any other type of account);

(2) apply for a credit card through us or our banking partners;

(3) make a purchase or return;

(4) apply for employment opportunities;

(5) apply for a license (e.g., hunting, fishing, firearms, etc.) or conduct a similar type transaction subject to governmental compliance obligations;

(6) contact us via any customer service method;

(7) submit user-generated content (via our Sites, Internet Marketing Channels or otherwise);

(8) participate in customer research, surveys, sweepstakes or promotions;

(9) subscribe for email, text, or other messages;

(10) work with our Teammates/Associates who provide you with in-store services or otherwise assist you with your product needs and purchases through use of Sites;

(11) download or use our Sites;

(12) file a claim or participate in investigations regarding claims or losses; or

(13) otherwise communicate information to us.

B. Information We Receive From Third Parties. We may receive information you provide on behalf of third parties, or third parties provide on your behalf, including but not limited to gift recipients, online registrations/purchases, ship-from-store, in-store pick-up, registries or as a result of your interactions with other users on our team sports or event Sites.

We receive information from sources assisting us with (i) updating, enhancing, improving and/or analyzing our records or data; (ii) performing marketing and research services; or (iii) detecting fraud or theft. We may also acquire information about you from third parties with whom we have a relationship or otherwise contract with to obtain such information. In the event we acquire a business, we may receive information from the seller of such business. Additionally, we may receive information from various consumer reporting agencies and related service providers.

We also work with third-party service providers that provide us feedback about our Sites and analytics and general information about browsing patterns to improve our Sites and our Internet Marketing Channels. Analytics services such as Adobe Analytics provide services that analyze information regarding your visits to our Sites and may use cookies, web beacons and other tracking mechanisms (as described below) to collect this information.

C. Information that is passively collected when you use the Sites. When you visit our Sites or interact with us through your device, (including Wi-Fi, Bluetooth or other technologies in our stores) we may collect "User Activity Information" through Cookies, Web Beacons and other similar or related technologies (collectively, "Information Technologies"). "Cookies" are small text files sent to your device as you visit our Sites or utilize our Internet Marketing Channels and saved on your device via your browser. "Web Beacons" (also known as pixels or tags) are a common form of web technology used on our Sites and Internet Marketing Channels to monitor visits to certain pages within, interactions with, and the effectiveness of, our Sites and our Internet Marketing Channels.

User Activity Information we collect through these Information Technologies includes internet protocol (IP) addresses, device characteristics (such as connection type, operating system, browser type, screen resolution), location information, user ID, and your interactions with our Sites and Internet Marketing Channels, such as which webpages you visit, your keyword searches, and the products or product categories viewed. User activity information may also include information about: your mobile device if it is being used to visit the Sites (such as device model, operating system, unique device identifiers, and mobile network information); how you use our Sites and Internet Marketing Channels, search terms, pages you visit on our Sites and application performance information. In addition, while User Activity Information does not generally identify or relate to you as an individual, we may associate this type of information with you as an individual and may also determine your general location from this information. We only share Personal Information for purposes identified in this Privacy Policy, but User Activity Information collected on our Sites could potentially be used by Internet Marketing Channels for their own purposes, some of whom may be able to associate such information with you based on other information they have collected independently of OSSA.

D. Social Media Access. We engage with current and prospective customers through multiple Internet Marketing Channels and social media services (e.g., Facebook, LinkedIn and Twitter). If you contact us on one of our Internet Marketing Channels, request customer service via social media or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Policy as well as the privacy policy of the social media platform you use. If you choose to access, link to, or log-in to our Sites or Internet Marketing Channels or otherwise communicate with us through a third-party social media service, you are granting us permission to access and use the information that you post or store on the applicable social media service in accordance with the privacy policy of that service and the privacy settings that are applicable to your account, and to store the user name and password you use to log-in to the applicable social media service. By accessing or logging into our Sites or Internet Marketing Channels via a social media service, any information you provide may also become accessible to that service, subject to that service’s privacy policy. For additional information and more details on how you can manage the information provided to us by these social media services, please review the privacy settings applicable to your account with the applicable social media service. We do not control, and are not responsible for, the privacy practices of such services. Please consult the privacy policy of such services for additional information.

F. Event Site Information. If you choose to register or create an account on one of our  Sites for an event that we sponsor or host independently or with another organization, or participate (on behalf of yourself or a player with whom you are associated) in an event or organization that maintains an account or uses any of our Sites, you are granting us permission to share your information with the organization and its affiliates and acknowledge that the organization may share your Personal Information, sports data and related information with others including publicly. In addition to information or content you personally provide, the organization and its affiliates, or other participating third parties (such as other users of the Sites) may provide information about you to the Sites including images, video and other media content and information such as eligibility, roster, scheduling, performance and scoring information. We do not generally control the manner in which organizations and others input, use, display or share the information posted or stored on the applicable Sites, including with such organization’s third party service providers. You may consult the privacy policy of such organizations or contact them for more information. 

II. Your Choices

We provide customers with a number of choices regarding our collection, use and disclosure of personal information:

A. Email Opt-Out. You may unsubscribe to future promotional e-mail communications from a member of the OSSA by clicking on the unsubscribe link provided in our e-mail communications from such member. In addition, you may use the methods set forth in the "Contact Customer Service" link below to opt-out or update certain preferences. Regardless of your decision to opt-out of promotional e-mail communications, we may still contact you to respond to an inquiry, regarding transactions and for transactional purposes (e.g., sales confirmations, shipping notifications, recalls, product information, service/reminder notices and account maintenance).

B. Disabling Cookies. Based upon your interactions with our Sites and elsewhere on the internet and your (and your device’s) interaction with our Internet Marketing Channels, we may personalize your experience via our Sites and via our Internet Marketing Channels. However, you have choices relating to how your device interacts with our Sites and our Internet Marketing Channels. You may choose to access our Sites and our Internet Marketing Channels without accepting certain Information Technologies on your device(s), and you may opt-out or modify certain elements that are tailored specifically to you and served to you based upon your browsing history. If you choose to restrict those Information Technologies, you can still access our Sites and Internet Marketing Channels, but may not be able to take full advantage of certain features. You may also manage third party tracking by turning off cookies and changing your browser settings. Learn more at www.allaboutcookies.org.

C. Interest-Based Advertising and “Opt-Out” Requests. We participate in interest-based advertising (IBA), also known as Online Behavioral Advertising. We use third-party advertising companies and networks to display ads tailored to your individual interests based on how you browse and shop online when you visit our Sites, Internet Marketing Channels and across other sites to serve you advertisements across the Internet and through other channels. Some of these networks may be members of the Network Advertising Initiative (“NAI”) or participate in the Digital Advertising Alliance's ("DAA") Self-Regulatory Program. To learn more about your choices relating to members of the NAI visit their website at http://www.networkadvertising.org/choices/#completed. To learn more about your choices relating to networks that participate in the DAA Program, please visit http://www.aboutads.info. Please note, even if you choose to restrict, opt-out or modify your preferences Our Sites endeavor to process “Global Privacy Control” (GPC) signals from web browsers by automatically opting-out such visitors from Third Party Targeting Cookies, although GPC technology is not fully developed and it is not yet supported by all browsers. You also have the option to opt out of certain interest-based advertising, and to learn more about interest based advertising or to opt-out of this type of advertising by participating members, please visit the Network Advertising Initiative website and the Digital Advertising Alliance website http://www.aboutads.info/choices. Options you select are browser and device-specific.

We may provide certain personal information to specific consumer brands, advertising businesses and other third parties, such as to provide targeted advertising, customer analytics, a more personalized experience and special offers to You. Specifically, identifying information, User Activity Information and/or transaction information may be shared through targeting cookies and data extracts.  You can opt back in to targeting cookies there as well, and opt back in to data extracts by contacting us as directed below. Also, as noted above, our Sites endeavor to process Global Privacy Control signals from web browsers.

D. Location Information. When you visit our Sites, they may collect general location information from your IP address and your specific location information (latitude and longitude) from your browser. You may opt-out of allowing our use of specific location information we obtain when you visit our Sites on-line by selecting the option of not allowing us to use location information when prompted by your browser or by managing your browser settings. Note, such opt-outs and browser settings do not limit our ability to use your general location obtained via your IP address.

E. Mobile Device and Application Preferences.

1.    Text Messages. If you have opted-in to receive text messages from us, we may send text messages to the number provided that corresponds to your device. 

2.    Push Notifications. You may at any time opt out from further push notifications by adjusting the permissions in your mobile device.

3.    Location Information. You may at any time opt-out from allowing us to access specific location information.

4.    In-App Notifications. All application users receive in-app notifications or “local notifications” generated by a device trigger. To halt those notifications, you may discontinue use of the app, or uninstall the app from your mobile device.

VIII. Third Party Links

Our Sites and our Internet Marketing Channels may link to other sites that we do not control. In addition, you may have visited our Site through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. These other sites are governed by their own privacy policies which you should review when visiting such sites to understand how they collect and use your information. We are not responsible for the privacy practices third party sites.

IX. Privacy Policy Updates

We may, from time to time, update and revise this Policy. Please periodically check this Policy for any updates or revisions. In the event we make a material change to how we use your information that would materially adversely affect your rights, we will provide you advance notice including by posting the proposed change on the Sites at least 30 days in advance of the effective date of the changes. We encourage you to keep the email and other addresses you provide to us current so that you may receive any additional notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the changes and do not wish to be bound by such changes, you should stop using the Sites, and if you are a registered user, you may cancel your account with us within the thirty (30) day period by contacting us at 1-877-846-9997 for all Sites other than A.D. Starr. You may also reach us by U.S. postal mail at 345 Court Street, Coraopolis, PA 15108, ATTN: Customer Service. For A.D. Starr, call 800-487-2448 or email info@adstarr.com. Please provide your current and complete contact information with these requests. Otherwise, the changes will take effect after thirty (30) days or upon the effective date, whichever is later.

X. State-Specific Notices.

(A) Consumers who are Residents of California, Colorado, Connecticut, Utah or Virginia; Texas and Oregon as of July 1, 2024; Montana as of October 1, 2024

In addition to the disclosures provided above in this Policy, if you are a resident of one of the above listed states, you can exercise certain additional rights as further described below regarding your Personal Information (If an "as of" date is noted, you can exercise these rights as of the date provided.)

Access, Correction and Deletion Requests:

·    You may request a copy of the following: (1) the categories of Personal Information we collected about you; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting or selling (if applicable) the Personal Information; (4) the categories of third parties with whom we shared Personal Information, and the categories of Personal Information shared; and (5) the specific pieces of your Personal Information that we have collected, used, disclosed, or sold. 

·    You may request that we (and our service providers) correct your Personal Information if it is inaccurate or delete your Personal Information. Note that deletion requests are subject to certain limitations, for example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and for certain other internal business purposes described in our Privacy Policy.

To request a copy of Personal Information we have collected about you, or to request that your information be corrected or deleted, please submit your request here. Clicking on “Privacy Request” will take you to our external request submissions portal where you can submit your name, email, state of residence and request. You may authorize another person (your “agent”) to submit a request on your behalf the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (via the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. We will aim to complete requests as soon as reasonably practicable and consistent with any applicable laws.

Before submitting any request, please note the following important information:

·    You may directly access much of your Personal Information if you have an online account with us by logging in to the relevant Site and visiting your account page (e.g., contact information, profile and transaction history).

 ·    Likewise, you may directly correct some of your Personal Information (as described above in this policy) if you have an online account with us by logging in to the relevant Site and visiting your account page (e.g., contact information). Note that changes made to your account on one of our Sites may not be reflected on other Sites operated by us.

 ·    If you are submitting a deletion request, your account will be permanently terminated and personal information on that account will be deleted consistent with any applicable laws. Once your deletion request is processed: (i) You will lose the ability to log into our website(s) and mobile app(s); (ii) You will no longer have a Scorecard account, and will no longer be able to accumulate Scorecard points or earn Scorecard rewards; (iii) Any Scorecard points accumulated in your Scorecard account will be deleted and you will no longer have the ability to convert those points to Scorecard rewards; (iv) If you have a Score Rewards® Credit Card or Score Rewards® Mastercard®, you will no longer receive points when making purchases using the card. To the extent we are able to link the information in your request to our marketing programs (e.g., email and text subscriptions), we will remove you from those programs, but depending on how you enrolled in those programs you may need to separately opt-out of them as described above. If your account is deleted, you will be able to open a new account in the future, but you will not be able to tie the new account to any past transactions. 

Opt-Out Requests:

You have the right at any time to opt out of (i) any selling or sharing of your personal information to a third party (excluding service providers or other exceptions permitted by law); (ii) any third-party targeted advertising (i.e., cross-context behavioral advertising); and (iii) any use of sensitive personal information (such as precise geo-location or financial information) except for the purposes it was collected and as otherwise permitted by law. Specifically with respect to your Personal Information as described above:

·    Identifying information, User Activity Information and/or transaction information may be shared with consumer brands, advertising businesses and other third parties through targeting cookies, pixels or other similar technologies and data extracts (as described above). Under certain states’ privacy laws, you may be entitled to opt-out of these and other activities (some of which are referred to as a “Do Not Sell” right). You may opt-out of the following:

o  Any selling or sharing of your personal information to a third party (excluding service providers or other exceptions permitted by law);

o  Any third-party targeted advertising (i.e., cross-context behavioral advertising); and

o  Any use of sensitive personal information (such as precise geo-location or financial information) except for the purposes it was collected and as otherwise permitted by law.

(ii) For Non-Consumers:

Privacy disclosures and rights requests. California privacy rights apply to all individuals (not just consumers), including job applicants, current and former employees, contractors and business partners. Due to the nature of these relationships, the collection and use of personal information can vary, but in general terms and in addition to all the disclosures above:

Job applicants may provide us with personal information as part of an employment application and review process that includes the applicant’s contact information, education and employment history, resume and cover letter. We do not use this information for any purpose other than to evaluate the individual for employment with us and manage our careers program. Job applicants may provide additional information for routine background checks to a third party provider of such services, under specific privacy terms and consents that will be provided at the time of collection.

Please provide sufficient information that we can identify you, and be aware that we may employ a more extensive authentication process to verify your identity before responding to your request. If you have any questions about the notices or rights above, or OSSA privacy practices.

(C) Residents of Colorado, Connecticut and Virginia

The additional disclosure in this Section is provided particularly for Colorado, Connecticut and Virginia residents. If we deny a rights request you submit as provided above, and after you appeal the denial you are unsatisfied with our response, you can raise your concerns with your state’s Office of the Attorney General.

(D) Residents of Nevada

For Nevada residents, please note that we do not sell personal information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6). 

XI. International Data Transfers And Use

Our Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States. Any information you provide through use of the Sites may be stored and processed, transferred between and accessed from the United States and other countries which may not guarantee the same level of protection of Personal Information as the one in which you reside. However, we will handle your Personal Information in accordance with this Privacy Policy regardless of where your Personal Information is stored or accessed.

One Shot Sports Apparel (OSSA) will accept returns on a case by case basis. Items are primarily made custom to order and are approved before production. 

Get with OSSA at oneshotsportsapparel@gmail.com to see if your order applies for a return. 

Where Does One Shot Sports Apparel Ship?

• The 48 continental states along with Alaska and Hawaii

1. When Will My Order Ship?

Your Estimated Delivery Date will be given during checkout and is based on the products selected, shipping address, and shipping method. This timeframe includes both processing time and the time your item is in transit. Business days are Monday to Friday and do not include federal holidays within the United States.

2. What If I Never Received My Order?

If your order is past the estimated delivery date and has not arrived, we recommend using the tracking number. 

If your order was marked as delivered but did not arrive, we recommend waiting 48 hours from the delivered notification before contacting customer service. Please also check side entrances, with neighbors, or in bushes to see if your package was misplaced.